Person profile
customerescalations@support.uw.co.uk
support.uw.co.uk · medium · machine-generated · verified 2[phone redacted]
Contact
Domain: support.uw.co.uk
Phone: 7 on file - redacted
Signal: 4 messages
Seen: 2[phone redacted] → 2[phone redacted]
Relationship tags
legal / compliance / evidencefinance / invoices / purchasingGreen Campus operationsProjects
none inferred yetWebsites
Related people at same domain
- none inferred yet
Evidence snippets
Machine-generated from Gmail metadata/snippets; review before treating as CRM truth.
| Date | Subject | From | Snippet |
|---|---|---|---|
| Fri, 20 Feb 2026 12:11:25 +0000 | Re: 2076709 | Charles Fraser <charles@create.green> | Hi Steven, I'm writing about the “past 12 months' usage” figures shown on my latest bill. Your bill shows: Electricity: 64659 kWh (past 12 months) Gas: 62733 kWh (past 12 months) However, I |
| Tue, 6 Jan 2026 09:38:03 +0000 | Re: 2076709 | UW <customerescalations@support.uw.co.uk> | Morning Charles, I hope you had a good New Year. No problem at all, I've uploaded those readings and will come back to you once the bill is out for January, so we can discuss next steps. Take care |
| Thu, 1 Jan 2026 18:51:13 +0000 | Re: 2076709 | Charles Fraser <charles@create.green> | Hi Steven sorry for the delay. Here are the readings from yesterday. I attach the screen shots of the photos with their info panel opened from iPhoto showing date time and location. Charles Legal |
| Mon, 29 Dec 2025 09:19:48 +0000 | Re: 2076709 | Charles Fraser <charles@create.green> | Hi Steven, Thanks so much for your email. Yes of course I can send that over to you! Thank you so much for your help, Happy Christmas and we wish you a very happy new year too! Yours sincerely Charles |
| Mon, 29 Dec 2025 08:59:14 +0000 | Re: 2076709 | UW <customerescalations@support.uw.co.uk> | Morning Charles, Thanks for your email, and I hope you had a good Christmas. As discussed, we will be in touch with you in the new year once the January bill is out. Are you able to provide me with a |
| Sat, 20 Dec 2025 16:00:18 +0000 | Re: 2076709 | Charles Fraser <charles@create.green> | Dear Steven, Thank you for responding to my ongoing complaint regarding my energy account. I am writing to provide a concise summary of my position, supported by verified meter data and recent bills. I |
| Sat, 20 Dec 2025 14:08:48 +0000 | 2076709 | UW <customerescalations@support.uw.co.uk> | Good afternoon, Mr Fraser, thanks for your time and for your patience. I know, to put it mildly, this has been a bit of a nightmare for you. If you can reply to this email with what you have sent us |